Customer Service

MRO and NDT Supplies Shipping Policy

Terms: Terms are net 30-days for those accounts that provide a purchase order number and for accounts with pre-approved credit Customers without an approved credit level may purchase items with a U.S. based Visa, MasterCard, or American Express. The shipment of goods is subject to approval by our credit department.

Freight: All purchases are F.O.B. Tech Service Products. Title passes to the buyer upon delivery of the goods to the carrier. If the delivery is being made by Tech Service Products in a local market, title passes upon receipt of goods with a signature on the delivery ticket. Freight charges on credit accounts will be pre pay and add. For non-credit sales, freight will be included with the cost of the invoice. Tech Service Products will do its best to ship products by the most efficient method. Shipments will be insured and the cost will be a part of the overall freight bill incurred.

Price Changes: All prices are subject to change without notice. This policy is a reflection of the price change policies of the manufacturers we do business with and not a preference of Tech Service Products. Orders will be billed at prices in effect at the time the order is received and entered.

Returns: Unless the return is for a manufactured defect, all returns must be approved by Tech Service Products and must be in brand new condition. Returns will be subject to a 25% restocking fee plus any shipping costs that might apply. Please contact our office prior to a return.

Warranty: The manufacturers' warranties apply to all merchandise sold. No other warranty, expressed or implied is offered. Contact a Tech Service products office prior to returning defective material.



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